Working Here

Employees on the Reservation enjoy numerous amenities including working in a stress-free rural atmosphere far away from the congestion, pollution and traffic problems of the Phoenix metro area. Come work with us and help us chart our future as we move to greater prosperity while maintaining our rich cultural traditions and heritage.

Hiring Preference

Hiring preference is given to Ak-Chin Indian Community members and other federally enrolled tribal members. Other than Native American preference, the Ak-Chin Indian Community is an equal opportunity employer. We are a drug-free and smoke-free workplace.

Health Benefits:

Our plan is one total package which includes Medical, Prescription, Dental, Vision and Employee Life & AD&D.

Ak-Chin Indian Community offers a self-funded health plan.

For more information, please refer to our Employee Benefits Summary.


Ak-Chin Indian Community recognizes the following holidays:

  • New Year's Day
  • Martin Luther King Jr Day
  • President's Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Native American Day
  • Veteran's Day
  • Thanksgiving Day
  • Native American Heritage Day
  • Ak-Chin's Masik Ta:s
  • Christmas Day

Application Instructions

  • Type or use a black or blue ink pen.
  • A separate application is required for each position you are applying for.
  • Fill-out the application completely and thoroughly as possible. Do not put "see resume" or leave any items blank on the application.
  • Please list your mailing address and a telephone number where you can be reached. If either should change, it is your responsibility to notify the Human Resources Department.

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Home » Jobs » Communications Officer

Communications Officer

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Previous Applicants will be Considered and Do Not Need to Reapply


Job Announcement (Re-post) #ACIC-17-24a

Job Title:  Communications Officer
Salary:  $16.65 - $19.57 per hour ($34,637 - $40,699)
Reports to:  Communications Supervisor
Supervises:  Not a Supervisory position

Summary: Under general supervision, receives and dispatches calls and messages for Police, Fire and/or Emergency Medical Services. Maintains radio contact with mobile units and researches and verifies information requested by administrative/patrol staff. Enters collected information into the record management database application (Spillman). Communications Officers may be assigned to a day, swing, or graveyard shift on a regular rotational basis that includes working nights, weekends and holidays. This is treated as a non-exempt position.

Minimum Qualifications: High school diploma/GED required. Any combination of training, education, and experience equivalent to one year of work experience in Communications involving one or more the following areas: dispatching fire/emergency medical services or police; computer data entry; dealing with emergency calls; and/or office support work. Must be able to obtain an Emergency Medical Dispatch Certification within one year of hire. Must be able to obtain certification for Arizona Criminal Justice Information System (ACJIS) within six months of hire. Must complete and pass an extensive background check. Must possess a valid Arizona Drivers License and be able to meet the Community's insurance carrier (see list on website or attached to application.)

The ideal candidate will have public safety/emergency services communications experience, certification as an Emergency Medical Dispatcher, and Arizona Criminal Justice Information System (ACJIS) Terminal Operator, Level A, and be bilingual (English/Spanish).

Hiring Preference: The Community affords Indian Preference and Veterans' preference. In applying Indian Preference, preference will be given to qualified Community members, then to qualified Native Americans, and then other qualified candidates. Except as otherwise stated herein, all candidates will receive consideration without regard to race, color, sex, age, disability, religion, national origin, or other non-merit factor. Applicants wishing to claim Indian Preference must submit a Certificate of Indian Blood or proof of tribal enrollment at the time of application. All applicants wishing to claim Veterans' Preference must submit a copy of a certified Department of Defense DD Form 214 "Certificate of Release or Discharge from Active Duty."

Duties and Responsibilities

  1. Answers and evaluates incoming calls (by phone or radio) for police or fire/emergency medical services. Determines the urgency of the call, sometimes within the first few seconds of conversation. Hears and understands radio transmissions, the clarity of which may be worsened by outside noise at the scene, background noise at the dispatch center, radio interference from outside sources, and field personnel not speaking clearly or loudly enough.
  2. Remembers details, departmental procedures and applies them in emergency situations. Makes sound decisions and quickly reacts positively under stressful conditions which may involve the life, well being of a Community member, or a public safety member who is in danger.
  3. Enters, modifies, updates and retrieves information from our Spillman Database, Computer Aided Dispatch (CAD), and Arizona Criminal Justice Information System (ACJIS).Responds to inquiries from the public by providing such information as the phone numbers and local department information appropriate to their need, general information regarding traffic tickets, incidents, and accident reports and the responsible officer.
  4. Monitors the alarm system board; when the alarm system is activated, contacts or locates a responsible person or available employee to respond by securing the building and resetting the alarm; or advise of the situation that activated the alarm.
  5. Contacts or assists in contacting on call personnel/other agencies such as Ak-Chin Housing, Ak-Chin Maintenance, ED3 electrical services, Southwest Gas, medical air evacuation provider, and Child Protective Services.
  6. Maintains reference materials and keeps informed of basic laws, codes, ordinances, department regulations, polices procedures, organizational structures and functions.
  7. Performs other work-related duties as assigned.
  8. Follow written and verbal instructions.

Other Requirements:

  • Knowledge of the history, culture, laws, rules, customs and traditions of the AK-Chin Indian Community.
  • Knowledge of the names and locations of homes, streets and business in Ak-Chin and the surrounding area
  • Knowledge of 911 emergency dispatch policies and practices.
  • Knowledge of general Ak-Chin Indian Community Police Department operations.
  • Knowledge of English usage, spelling, grammar, and punctuation.
  • Knowledge of general office procedures and practices, including file maintenance and recordkeeping.
  • Knowledge of police, medical, and fire codes and related jargon.
  • Ability to cope with emotionally tense situations.
  • Ability to perform several tasks simultaneously.
  • Ability to work under pressure, exercise good judgment and make sound decisions in emergency situations.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to distinguish between emergency and non-emergency calls.
  • Skill in remembering details and making decisions under stressful conditions.
  • Skill in operating communications equipment (multi-line telephones, radio, computer terminals, teletype equipment) quickly and accurately.
  • Skill in remaining calm and calming others in emergency situations so that necessary information related to the emergency can be obtained and relayed.
  • Skill in establishing and maintaining effective working relationships with other department staff, State, Federal, and other local law enforcement officers, fire/emergency response staff, and the public.

Closing date: Open Until Filled.

To be considered for this position, please submit a signed and complete Ak-Chin Indian Community application (additional resume optional), 39-month driving record from the Department of Motor Vehicles, a copy of CIB or proof of tribal enrollment if claiming Indian Preference, and a copy of DD214 if claiming Veteran's preference to:

Ak-Chin Indian Community
Attn: Human Resources Department #17-24a
42507 W. Peters and Nall Road
Maricopa, AZ 85138

Fax: 520-568-1051

Late and incomplete applications will not be considered.
The Ak-Chin Indian Community is a smoke-free and drug-free workplace.